Schedule a meeting with your employees to discuss the details of the employee performance standards.
Setting performance standards helps ensure your employees know how effectively they need to work and what is required in the workplace.
Complaints are good, so look at them as opportunities to improve your business. Any customer that has made a complaint, really wants to improve your business and their experience.
Finding the perfect employees can be challenging for your hospitality business, but there are certain qualities you should always look for.
There are a lot of things that you need to figure out first like what positions do you need in your business along with the skills needed to perform such functions.