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How to make your Restaurant a Local Hotspot with Great Customer Service

How to make your Restaurant a Local Hotspot with Great Customer Service

How to make your Restaurant a Local Hotspot with Great Customer Service

Your restaurant’s regulars are the lifeblood of your restaurant, but how do you convert your occasional guests into regulars?

The answer is by providing consistently memorable customer service.

If you own a quick-service restaurant downtown, you probably see a lot of the familiar faces during the lunch rush. If you own a suburban fast-casual restaurant, you may see the same families come in for dinner each weekend. Even when times are tough, loyal regulars are what keeps the restaurant industry afloat.

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4 Solutions to Keep Your Venue COVID-Safe This Summer

4 Solutions to Keep Your Venue COVID-Safe This Summer

4 Solutions to Keep Your Venue COVID-Safe This Summer

  With summer fast approaching outdoor dining is set to take centre stage with relaxed restrictions for outdoor areas. Now is the perfect time for venues to consider the best ways to keep their customers COVID-safe and remain compliant.  To help hospo businesses navigate the new normal we’ve rolled out a number of solutions to help create a safer environment for guests, while boosting efficiency and maximising sales. Here are four of our latest COVID-safe features for hospo businesses all over Australia prepare for the summer ahead.  Safe Check-in Table Ordering Contactless Payments Integrated Delivery   Safe Check-in It’s now a legal...

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3 Tips for Creating Awesome Online Restaurant Menus

3 Tips for Creating Awesome Online Restaurant Menus

3 Tips for Creating Awesome Online Restaurant Menus

From boosting sales to helping customers discover your venue, online restaurant menus are a powerful sales and marketing tool for restaurateurs. This is especially true in the wake of COVID-19 as consumers continue to opt for takeout and delivery, and restaurants look for new ways to drive revenue. With all that in mind, it’s clear that these menu design tips are something you can’t afford to ignore.

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How to Take Advantage of User-Generated Content to Grow Your Restaurant

How to Take Advantage of User-Generated Content to Grow Your Restaurant

How to Take Advantage of User-Generated Content to Grow Your Restaurant

As the name suggests, user-generated content is content that users create on online platforms like review websites or social media. It includes testimonials, reviews, images or blog posts that feature a specific brand, and it’s usually available to the public. The best part? These users post about your business voluntarily, so you don’t have to pay a dime.

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How to Build a Successful Restaurant Newsletter

How to Build a Successful Restaurant Newsletter

How to Build a Successful Restaurant Newsletter

One of the most powerful ways to ensure your most loyal customers get information is through restaurant newsletters. Here are some steps to building a must-read restaurant newsletter for your business.

An email newsletter is one of the most powerful marketing vehicles for any restaurant.

Why? Because the regular, predictable cadence of an email newsletter is a great way to build relationships, nurture customers, and create long-term loyalty. But that’s true only when your restaurant newsletter is done right.

Here are some steps to building a must-read restaurant newsletter for your business.

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