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How Restaurants Are Adapting to the New Normal

For most restaurants in the U.S., the news that they would no longer be able to accommodate dine-in customers came quickly, with limited prep time. Some establishments shut down completely, others added online order/pickup operations, and still others turned their dining rooms and bars into staging areas for a ramped-up takeout operation. The reduced service hours also meant a greater supply of inventory that could go to waste.

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Benefits of Having Your Own Online Ordering System

Benefits of Having Your Own Online Ordering System online ordering system

Benefits of Having Your Own Online Ordering System

Benefits of Having Your Own Online Ordering System The food and hospitality market, thanks to technological advancements like the Internet, is changing at an accelerated rate. And for restaurant owners, being online has become essential. Why? Because by doing so, they can expand their customer base and boost earnings. With this in mind, an online ordering system for business is a must in today’s society where everyone is on the go and customers are demanding more convenience. We've compiled a list of 5 reasons why an Online Ordering System can be so beneficial to restaurants. Food is one click away...

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Surviving COVID-19: Your Guide to Social Media Engagement for Restaurants

Your Guide to Social Media Engagement for Restaurants

Surviving COVID-19: Your Guide to Social Media Engagement for Restaurants

Are your restaurant’s social media pages lacking the engagement you need to drive more sales? Now more than ever, your customers are indulging in social media consumption. There’s never been a better time to grow your audience online and engage with potential customers due to lockdown mandates and everyone being at home. If you’re looking for advice to grow your followers online and create engaging social media posts for your restaurant, then this guide is for you.

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3 Painless Ways to Tackle Rising Wage Costs

3 Painless Ways to Tackle Rising Wage Costs operations manual Staff Management Manual

3 Painless Ways to Tackle Rising Wage Costs

3 Painless Ways to Tackle Rising Wage Costs It is a concerning time in the food and beverage industry. Increased operating costs, confusing and challenging award rates, combined with a shift in consumer behaviour have driven venues to struggle and eventually shutting down their businesses.   1. Implement a smarter pricing model Firstly, analyse your POS sales data along with your inventory cost, you can be smarter by increasing prices of high-volume and high-margin items only, for example, coffees, wines and spirits. Charging your customers at various prices for different dining options might be a solution. If your business is...

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7 Pillars to Grow Your Business

7 Pillars to Grow Your Business business operations manual

7 Pillars to Grow Your Business

In the new world impacted by COVID-19, digital ordering options for pick up, delivery and in venue have transformed to become the main operating model for hospitality venues. 

The reality is that digital experiences have existed for over five years, yet it took a pandemic to create the necessity for the hospitality industry to adapt. From operations to marketing, we are now relying on online channels more than ever before. 

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