News

  In the hospitality industry, impeccable food safety and kitchen hygiene practices are crucial. With over 200 diseases spread through food, ensuring your venue goes above and beyond when it comes to hygiene is the best way to keep staff and customers safe and your reputation intact. Kitchen hygiene checklist To help make sure you’ve covered all bases we’ve created a kitchen hygiene checklist for your restaurant.  Staff hygiene and presentation Food safety practices Protect against pests Sanitise Create a cleaning schedule Kitchen safety Organise your stock and storage areas Check government and state guidelines Staff hygiene and presentation Prioritising staff...

Providing entertainment at your restaurant is a great way to interest new customers and encourage returning guests to come dine with you regularly. Today’s foodies are looking for a complete dining experience, and that includes a great atmosphere as well as an impeccable menu. Hosting entertainment is a great way to encourage customers to come out and dine during the slower days of the week, and can help your restaurant build a lasting reputation in your community. If you’re thinking about adding a little extra something to your restaurant, here are some restaurant entertainment ideas to get you started.  ...

  Remarkable service will have your guests raving about your restaurants to friends near-and-far. Here’s how to train your staff to provide excellent restaurant service. Service can make or break a customer’s restaurant experience. Even if their food is incredible, bad service can turn them away for good. Check virtually any restaurant’s Yelp page, and you’re likely to find at least one message along the lines of: “Loved the food, didn't love the service.” There are easy tactics you can adopt to make sure guests are waited on with the level of hospitality they expect. To achieve this, you’ll need...

Restaurants have never just been about the food. This is why we talk at length about the dining experience because that’s exactly what it is: An experience while eating. Restaurants offer a reprieve, an escape from the humdrum day-to-day. They give us a place to celebrate the wins and nurse the losses. They provide a sense of comfort and are an essential part of our lives.

Is your restaurant ready for a rebrand? If your answer to that question is anything other than a firm "no", chances are a much needed rebrand is right around the corner. The restaurant industry is constantly changing, and what is in one day, may not be the next. Which is why it's so important for restaurant operators to stay ahead of the game, and be informed enough to know when it's time to change things up. This week Matt Utber from The Plant, a hospitality branding agency based in London, shares his insights on 9 of the most common problems...