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How to Keep Your Cool with a Rude Customer

rude customers Staff Management Manual

How to Keep Your Cool with a Rude Customer

Never let a rude customer get to you, and always approach rudeness with empathy. Here are some tips for handling those customers who push your buttons.

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5 Ways to Grow Your Customer Base Organically

Hospitality Manual Collection

5 Ways to Grow Your Customer Base Organically

We're always looking for ways we can get in front of as many users as possible, that's become even more important in recent weeks. Through trial and error, here’s what has worked for us so far and how it’s contributed to our growth.

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Using Social Media for Business Without Bleaching Out the Social

Using Social Media for Business Without Bleaching Out the Social

Using Social Media for Business Without Bleaching Out the Social

Social networking is something of an enigma: on one hand, business pundits insist that a viable social networking presence is valuable; on the other, they offer scant advice as to just how to create and sustain a social networking presence that adds real value.

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Appreciate Your Customers

Appreciate Your Customers operations manual

Appreciate Your Customers

Do something or send something that shows you appreciate their custom.

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4 Ways To Use Your Blogs to Market Your Business On Social Media

4 Ways To Use Your Blogs to Market Your Business On Social Media operations manual

4 Ways To Use Your Blogs to Market Your Business On Social Media

These days, a blog isn't optional. It's the core foundation of an effective direct response social media marketing strategy.

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