Your restaurant’s regulars are the lifeblood of your restaurant, but how do you convert your occasional guests into regulars?
The answer is by providing consistently memorable customer service.
If you own a quick-service restaurant downtown, you probably see a lot of the familiar faces during the lunch rush. If you own a suburban fast-casual restaurant, you may see the same families come in for dinner each weekend. Even when times are tough, loyal regulars are what keeps the restaurant industry afloat.