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News — How Restaurant Owners Can Deal with Online Reviews

How Restaurant Owners Can Deal with Online Reviews

How Restaurant Owners Can Deal with Online Reviews

How Restaurant Owners Can Deal with Online Reviews

  If there’s one thing chefs can’t make, it’s customers leaving positive reviews about their food or the restaurant’s service. This would be a restaurant owner’s dream recipe. But the harsh truth is that the abundance of restaurant reviews found on sites like Zomato, Trip Advisor and Yelp, as well as public forums and social media pages usually conveys a mixture of positive and negative perceptions, leaving a bittersweet taste for restaurant owners. The question is, how can you best combat the negative reviews? The Good, the Bad and the Hungry… Love it or hate it, today’s hospitality industry is...

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