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News — Four Ways Restaurants Can Improve Customer Interactions with Online Orders

Four Ways Restaurants Can Improve Customer Interactions with Online Orders

Four Ways Restaurants Can Improve Customer Interactions with Online Orders

Four Ways Restaurants Can Improve Customer Interactions with Online Orders

Customers today crave convenience, speed, and a personalized experience wherever they go, and whatever they do. As a result, it’s not surprising that the demand for online food ordering, delivery, and takeout has skyrocketed over the past few years. Off-premise dining not only answers these customer needs, but is also an excellent way for restaurants to increase revenue, expand their customer base, and ramp up check size an average of 23 percent. In spite of these advantages, some restaurateurs fear getting started with online food delivery because they are concerned about missing out on valuable, in-person customer interactions. To help alleviate that fear and encourage business owners to amplify their online ordering experiences, we’ve provided four tips on how to stay connected with customers ordering online.

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